In an era where everything is going digital and so is the business part, just doing little is not going to be enough. We understand that it is difficult for physical retailers to completely transform themselves to blend into the new world where everything is digitized. 

But that doesn’t mean that just doing some work here and there will solve your problem. You have to dig up deep into this digitised world and be a part of it. Small steps can take you a long way. 

When physical retailers think of transforming their business for the digitised world, the first thing that generally strikes in their mind is to make a ‘digital catalog’. We are not denying the fact that this step is also very crucial to make your place in the market. But it is definitely not enough, you have to think more, in fact, to think out of the box.

Nowadays customers’ digital gratification has reached a new level, they want everything with ease. By simply designing a digital catalog, you can not win their attention. So today we will give you a sneak peek into what all can help physical retailers to serve their customers digitally apart from making a digital catalog.

• Digital Bill

Digital bill is a big yes when we are talking about the things that help physical retailers to land in the digitised world. Digital bill is becoming popular especially in the west and now in India too.

Digital bills are way easier to manage than those paper bills. It will be saved on your phone forever. Also, one more benefit of a digital bill is that it is budget-friendly too. It will save you quite some bucks that otherwise would be wasted on paper and ink.

• Easy Reorder Facility

This one drives the customer to your store so easily. An easy reorder facility is a must if you want your customers to shop from your store again and again.

No one wants to find a store and then again do all the procedures to order their required products. Everyone looks for a store where it is easy to reorder without any hassle. Just selecting the products and paying the amount is what they are looking for.

• Customer Support Service

We can not stress this point enough about how important it is! This is the key point that can turn your casual customers into loyal customers. 

There is always some sort of service that the customers are looking for after their purchase. Be it any query about the purchased product, or any query after receiving their product, or anything else, there is always a need for customer support service. You can provide the options chat, video call, or phone call, whatever is feasible for the customer. 

• Tracking And Quick Delivery

One of the many things that customers are looking for to have digital gratification is a quick delivery and live tracking of their purchased products. So you must take this point into special consideration.

Customers can become restless when their products haven’t been delivered, so here a live tracking option can come to the rescue. This will give the customer a surety that their product is on its way to reach them ASAP. Also, now most companies are offering quick delivery, some as less as 10 minutes. So if you want to be in the competition, quick delivery is a must to win your customer’s loyalty.

These aforementioned points will definitely help you to serve your customers digitally apart from just making a digital catalog. You must be thinking that it is quite overwhelming, right? Don’t worry, let me tell you a secret. You can find all these features in one place. Yes, you heard it right. All these fantastic features are in one place.

Raseet is the place where you can find it all. Raseet sends your customers a digital bill and there they can find all these features and more. Easy reorder, bill management, bill history, customer service option, easy tracking, and more will be at your customer’s service. So what are you waiting for now? Just visit https://raseet.com and contact us.